We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Spring 2027 Technology Analyst Internships
Southwest Airlines is committed to providing Employees with equal opportunities for learning and personal growth. As a Technology Intern, you will contribute to real-time projects, collaborate with fellow interns and cross-functional teams, help advance Company initiatives, and support Southwest's Purpose of connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. Throughout the internship, you'll have the opportunity to learn, grow, and develop as a future professional while making a meaningful impact. The Technology Analyst Intern should be a strong communicator and collaborator, capable of presenting ideas in both technical and user-friendly terms while helping shape the future of Southwest's Technology Team.
Technology Workforce Strategy
Technology Analyst Interns supporting the Technology Workforce Strategy team will offer a hands-on experience supporting workforce analytics, strategic planning, reporting, data quality, and capacity planning initiatives that help Technology achieve its priorities. Interns will collaborate with Technology leaders, HR Business Partners, FP&A, and workforce management stakeholders to support key business decisions. The role provides exposure to senior leadership and enterprise-wide workforce strategy efforts. This internship is an opportunity to develop skills at the intersection of technology, business, and strategic planning while helping ensure the right talent is aligned to the organization's needs.
Additional Details
The Intern will work full-time as a Technology Analyst Intern within the Technology Department. This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Massachusetts, Maryland, Montana, New Jersey, New Hampshire New York, North Dakota, South Dakota, Oregon, Pennsylvania, Vermont, Washington, West Virginia, and Wyoming, and Puerto Rico.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We are committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Duties and Responsibilities
Work with business Customers to conduct needs analysis relative to systems and business processes in order to create quality technical solutions.
Ensure solutions are aligned with internal tooling, business strategies and comply with departmental standards.
Manage timeframes for designing, coding, testing, and implementing to ensure solutions are delivered on time and within budget.
Serve as a resource to ensure effective communications between business and Technology Teams.
Participate in systems and acceptance testing.
Knowledge, Skills, and Abilities
Coursework or experience using Excel, Tableau, or similar data visualization and reporting tools
Coursework or experience in Quickbase
Coursework or experience to data analysis, business intelligence, reporting, or process improvement concepts
Coursework or experience with Workday fundamentals
Coursework or experience with Agile principles, project-based work
Ability to stay organized and manage multiple and concurrent assignments under tight deadlines preferred
Previous internship or work experience as a Technology Analyst within the past 12 months preferred
Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment with a high regard for hospitality
Demonstrate programming aptitude and ability for logical and abstract thinking
Problem solving ability and strong written/verbal communications skills preferred
Works well in a culture that is open, direct, respectful, courteous, and compassionate preferred
Time Commitment and Pay
Required: Full-time 40hrs a week
Must maintain a consistent weekly schedule during normal business hours at a max of 8hrs per day
Program Dates: January 26, 2027 - April 23, 2027
$26 - $30 /hour, corresponding with progress towards degree completion
Receive free unlimited space available travel privileges for yourself (taxes and fees may apply on international travel)
Interns will be provided with any required equipment, such as a laptop, for the internship
Education
High School Diploma, GED or equivalent education required
Progress towards degree, major, or minor in MIS, Business, Computer Science, Computer Engineering, Information Systems or Information Technology, Data Analytics, Statistics, Economics, Finance, Business Administration or similar degree.
Progress towards a 4-year undergraduate degree or graduate degree is required
To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
1-2 semesters remaining at the time the internship ends is preferred
Minimum 2.5 cumulative GPA at the time of application is required
Basic Qualifications
Must be at least 18 years of age
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
You must have a valid U.S. Social Security Number to complete the full hiring process
This position requires authorization to work in the United States as a permanent employee without sponsorship now or in the future
Southwest Airlines is an Equal Opportunity Employer.
From Southwest Airlines's public posting, laid out for reading by newgrad.ai with the wording unchanged. Check the original before you apply.
