The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
Internship Overview
Our Marketing and Communications Banking Internship Program offers a dynamic 10-week experience designed to provide undergraduate students with a comprehensive introduction to marketing and communications within banking operations, with an emphasis on corporate communications. Interns will collaborate with team members across our MarCom team.
You'll develop a deep understanding of our communications strategy, methods, and brand voice while engaging in professional development, analytical training, and networking. Key program components include:
- Onboarding Week: Kick off your internship with an orientation, featuring training sessions, networking with peers and SouthState leaders, and an introduction to our marketing and communications business.
- Hands-On Experience: Work alongside high-performing teams, participating in daily activities to build writing and project management skills, gain insight into critical communication needs, and understand the processes for providing line of business support.
- Mentorship & Support: Partner with experienced team members who provide guidance, answer questions, and offer feedback to help you navigate challenges and grow professionally.
- Leadership Development: Hear from senior leaders about industry trends in banking marketing and communications, and how to maximize your internship experience.
- Networking Opportunities: Engage in organized events to connect with peers, team members, and leaders across the organization while contributing to community initiatives.
Internship Expectations
- Participate in internship program activities, including training sessions and special projects.
- Prioritize tasks, maintain attention to detail, meet deadlines, and thrive in a fast-paced, dynamic environment.
- Meet with the MarCom leadership team members and/or additional team members as designated.
- Meet with the MarCom Culture Ambassador to learn about how to exemplify The SouthState Way.
- Meet with the MarCom Community Development Advocate to learn about SouthState's commitment and volunteer efforts to support local communities.
- Meet with the various departments within MarCom.
- Attend the monthly MarCom all team member virtual and/or in-person meetings.
Key Areas of Focus
AI Awareness / Integrations
- Support efforts related to the integration into the Content Marketing Platform (CMP) for Communications.
- Support ongoing education, awareness and efficiencies.
- For this project, the intern will work with the project leader for this effort.
Content Development
- Develop content to be used internally with team members or externally to customers, via various communications channels (Internal communications, letters, email, bulletins, etc.)
- Consumer Letter Library – review existing letter templates and make any updates as needed. Create new letters designed to support deposit growth goals for the bank.
- Create fraud content to support the overall fraud communications strategy.
Communications Support / Line of Business (LOB) Meetings
- Participate in weekly/monthly LOB meetings as assigned. Participation may include creating various communications specific to the project and/or providing updates.
- Assist in preparing articles for the bank wide company newsletter.
- Assist in reviewing various internal communications related to the company's culture.
- Assist in creating and posting various internal spotlight articles on the company Intranet featuring customer testimonials, community involvement, etc.
- Support the monthly Corporate Communications reporting process.
Business Continuity Plan (BCP)
- Participate in system incident calls as they occur and provide support.
- Review and update the MarCom BCP and quarterly reports as assigned.
- Review the process for creating and distributing the quarterly MarCom BCP on-call assignments.
Project Management / Communication Translations
- Gain exposure into the process for supporting foreign language translation.
- Learn about the communication project management platform.
- Understand the process for sharing external client communications with customer support representatives for awareness.
- Receive an overview of the process for scheduling external customer communications with the various mail-houses.
Weekly Schedule
A weekly schedule will be provided to include meetings, training sessions, project focus, or any travel as needed.
Qualifications and Education Requirements
- Education: 3.4 GPA preferred. Current undergraduate student pursuing a bachelor's degree in marketing, communications, business management, information systems, or a related field; rising senior graduating in 2028.
- Skills: Proficient in Microsoft 365 Products (i.e., Excel, PowerPoint, Word, Copilot (AI)); strong writing, content development, time-management, analytical, and eagerness to learn.
- Attributes: Detail-oriented, proactive, and able to work effectively under pressure.
Training Requirements
Complete mandatory new hire compliance training and New Employee Orientation.
Physical Demands
Ability to effectively access and interpret information on computer screens, documents, and reports. The role requires extended time using a computer, which can be accommodated by sitting or standing at an appropriate desk. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Must be willing and flexible to travel.
This internship provides a unique opportunity to immerse yourself in Marketing and Communications within Banking, build a professional network, and develop skills for your future career. Join us to make a meaningful impact while gaining invaluable experience!
Work Environment
This position is a remote work environment for 5 days a week (Monday-Friday), except for federal bank holidays: 40 hours a week.
In accordance with Colorado and Virginia law: Pay for this position is anticipated to be $20 per hour.
Equal Opportunity Employer, including disabled/veterans.
