Department:
Labor Relations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Summer 2027 Labor Planning & Analytics Internship
Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application.
Labor Planning & Analytics Team - As a member of the Labor Relations Department, you will be focused on supporting the Labor Planning & Analytics Team in the ongoing development and execution of union negotiation strategies to help maintain the Company's competitive advantage. You will assist in providing strategic analysis and planning for labor contract negotiations and support the development of hypotheses for critical and complex issues involving labor contracts, economics, industry landscape, and Southwest's labor strategy.
Additional Details
- Join Southwest as a Summer 2027 Intern, with a 12-week internship lasting from May 18 – August 8, 2027.
- Pay of $22-26 per hour, corresponding with progress toward degree.
- Stipends may be offered based on eligibility and program criteria.
- The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
- Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks.
- Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
- Interns will be provided any required equipment, such as a laptop, for the internship
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Duties and Responsibilities
The Labor Planning & Analytics Intern will assist this Department with a variety of duties and responsibilities including, but not limited to:
- Collaboratively engage with peers and leaders across the company to gather, analyze, and interpret quantitative and qualitative data on the competitive landscape to generate insights that inform labor-related recommendations.
- Pose questions and offer perspectives to team members and leadership to help develop project solutions and recommendations.
- Support consultants by analyzing data, crafting clear narratives, and assisting in the creation of executive-ready presentations that communicate insights and recommendations.
- Enhance the department's knowledge of key economic and industry-related topics and current events.
- Interact with team members and leaders in support of Southwest's vision: "To be the world's most loved, most efficient, and most profitable airline."
- Define and execute project plans for multiple simultaneous projects or for a single complex project; execute tasks defined in the project plan to achieve project goals.
- Identify potential project risks, assess impact, and support development of mitigation plans.
- Assist in drafting status reports that convey project progress and key issues to leadership and stakeholders.
- Lead and facilitate project meetings and presentations (including analysis) to leadership.
- Strive for a high level of individual ownership when completing assigned project tasks.
- Seek to rapidly develop subject matter familiarity, even if new to the topic.
- May perform other job duties as directed by employee's leaders.
Knowledge, Skills, Work Style & Abilities
- Strong analytical and problem-solving skills with attention to detail, including the ability to collect, manipulate, and interpret data and then package and present it to Department Leaders.
- Must be a self-starter who can work with minimal oversight and seek out subject matter experts to obtain information and data in a professional manner.
- Must be proactive in identifying opportunities to support fellow Team Members when bandwidth is available.
- Must ensure accuracy of work.
- Must have strong written and verbal communication skills.
- Must have the ability to quickly learn about new business areas to identify and resolve issues quickly.
- Must have the ability to properly manage highly sensitive and confidential information.
- Experience in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
- Skilled with developing communications and presentation materials in PowerPoint and performing analysis in tools such as Excel.
- Knowledge of project management methodologies, processes, and procedures.
- Skilled in identifying problems and reviewing related information to develop and evaluate options and implement solutions.
- Skilled in leading teams to deliver on timelines and scope.
- Skilled at requirements gathering across cross-functional work groups, creating meeting minutes, action item lists, and driving assigned actions to close.
- Ability to handle simultaneous projects and tasks, and adapt to a fast-paced, changing environment while maintaining strong attention to detail.
- Ability to collect, organize, visualize, and assimilate data, including turning raw data into meaningful information using data-oriented analytical tools and visualization software.
- Ability to collect and synthesize qualitative data into meaningful insights alongside quantitative analysis.
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ability to apply general rules to specific problems to produce answers that make sense.
Basic Qualifications
- Must be at least 18 years of age
- You must have a valid U.S. Social Security Number to complete the full hiring process
Education
- Progress towards degree, major, or minor in Business, Business Analytics, Operations Research, Aviation Management, Strategic Planning, Finance, Economics, Statistics, Mathematics, or related degree
- Progress towards a 4-year undergraduate degree preferred
- To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
- At least 3 semesters remaining at the time the internship ends is preferred
- Minimum 2.5 cumulative GPA at the time of application
Experience
- Preferred: Experience working with quantitative analysis and data modeling.
- Preferred: Experience in developing and delivering presentations.
- Preferred: Experience working and problem-solving with cross-functional teams
Southwest Airlines is an Equal Opportunity Employer.
