# Success Service Manager Graduate at Hewlett Packard Enterprise

- Company: [Hewlett Packard Enterprise](https://hpe.com)
- Location: Westford, MA
- Type: Full-time · Entry
- Posted: 2026-10-05
- Apply: https://hpe.wd5.myworkdayjobs.com/jobsathpe/job/Westford-Massachusetts-United-States-of-America/Success-Service-Manager-Graduate_1215017-1
- Page: https://newgrad.ai/jobs/success-service-manager-graduate-08296d7e

## Posting

What you'll do:

- Lead regular calls discussing open cases and customer network updates
- Coordinate post-sales support between HPE and customers
- Manage technical and non-technical customer escalations
- Conduct quarterly performance reviews and trend analysis

What they're looking for:

- Bachelor's degree or equivalent experience
- Experience supporting Service Provider or Enterprise networks
- Technical knowledge in routing, switching, datacenter, or network management
- Customer-facing role experience with strong communication skills
- Up to 15% travel flexibility

Pay and perks:

- Annual salary USD 71,100 - 96,500 in Massachusetts
- Health, wellness, and professional development programs

Summarized by newgrad.ai from Hewlett Packard Enterprise's public posting. Check the original for full details before you apply.

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