The Technology Services Operations Intern will work with the Business Technology team to support AI enablement, enterprise technology operations, and strategic technology initiatives. You will assist with AI adoption, technology implementations, and process improvements while helping deliver a great technology experience for Workiva employees.
What You'll Do
Support AI enablement initiatives by researching capabilities, documenting best practices, and improving employee adoption
Assist with enterprise technology implementations, migrations, and operational projects
Help identify opportunities to improve processes through automation and AI
Create and maintain technical documentation, knowledge articles, and training materials
Assist with project coordination, testing, and user acceptance activities
Collaborate with cross-functional teams to improve technology operations and employee productivity
What You'll Need
Minimum Qualifications
Actively pursuing a degree in Computer Science, Management Information Systems, Information Technology, Business Analytics, or a related field
Strong interest in AI, automation, and emerging technologies
Excellent verbal, written, and interpersonal communication skills
Self-motivated with a strong focus on continuous improvement
Ability to work successfully in a fast-paced, rapidly changing environment
Strong organizational and problem-solving skills with the ability to manage multiple priorities
Experience using AI tools (e.g., Gemini, ChatGPT, Claude) or SaaS platforms is a plus
Travel Requirements & Working Conditions
Minimal travel
Reliable internet access for any period of time working remotely and not in a Workiva office
Location
This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.
When can you expect to hear back?
We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!
Postings close: September 27, 2026
Engineering postings close: October 2, 2026
Interviews: Early to mid October
Offers: Mid to late October
2027 Start Dates
Our positions have opportunities that start in the Spring. Please see our start dates below and let us know your availability in your application.
Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)
How You'll Be Rewarded
Salary range in the US: $22.00 - $22.00
401(k) participation and match
Paid sick leave
A unique opportunity to further your learning experience through additional internship seasons
Why Join Workiva
Workiva is the platform designed to bring confidence, control, and a competitive edge to the world's most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
At Workiva, you'll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you're energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we'd love to meet you.
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com.
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
From Workiva's public posting, laid out for reading by newgrad.ai with the wording unchanged. Check the original before you apply.
