Software Engineering Intern - AI, Automation and Business Intelligence
CAEAdded 1mo ago
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Quick summaryby newgrad.ai
What you'll do
- Develop and enhance AI-powered Copilot agents connecting to SharePoint, Azure DevOps, and knowledge bases.
- Create and optimize Power Automate workflows automating business processes across enterprise systems.
- Build SharePoint portals and forms improving self-service capabilities and user experience.
- Design Power BI dashboards tracking support metrics, automation impact, and operational performance.
What they're looking for
- Basic programming knowledge with interest in software development, automation, AI, or analytics.
- Strong analytical and problem-solving skills with ability to learn technologies quickly.
- Proficiency in English; French is a strong asset for Montreal interactions.
- Currently pursuing bachelor's in Software Engineering, Computer Science, Data Analytics, or related field.
Pay and perks
- Salary based on years of study and cumulative credits.
- Flexible schedules, work-from-home options, free parking, STM access on campus.
- Up to $250 internship cost reimbursement upon presentation of supporting documents.
This position is exclusively open to students pursuing a university degree.
Internship dates: From January 4 to April 23 2027
Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? Would you like to join a world-class company and industry leader and contribute to projects you can be proud of? Come share your passion with us!
The role we are offering you
By joining the Global Finance Systems and Support team, you will help improve the financial systems, business processes, reporting solutions and support services used across CAE's global operations. You will contribute to practical initiatives selected according to business priorities, your technical aptitude and your learning objectives.
You will gain hands-on exposure to Microsoft Copilot, Power Automate, SharePoint, Azure DevOps, Power BI and modern automation solutions. You will also receive mentorship from experienced professionals in enterprise software development, system integration, analytics and automation.
Are you ready to:
AI and Copilot agent development
- Contribute to the design and enhancement of AI-powered Copilot agents for business users and support teams.
- Help connect AI and search experiences to key knowledge sources, including SharePoint documentation, training materials, support procedures, Azure DevOps work items, solution repositories and knowledge base articles.
- Improve self-service capabilities by helping users find known solutions, troubleshooting guides, FAQs and previously resolved support issues.
- Support feedback analysis and knowledge management practices to improve AI responses over time.
Business process automation
- Develop, maintain and optimize Power Automate workflows supporting Global Finance Support operations.
- Automate business processes between SharePoint, Azure DevOps, Microsoft 365 and other enterprise systems.
- Design solutions that reduce manual effort and improve service delivery.
- Troubleshoot and enhance existing workflows to improve scalability, performance and reliability.
- Create automated approval processes, notifications, escalations and status-tracking mechanisms.
SharePoint development and portal enhancement
- Develop and enhance SharePoint-based business applications and service request portals.
- Improve the usability, navigation and overall user experience of existing portals.
- Implement new features supporting request management and operational workflows.
- Develop forms, dashboards and interfaces that strengthen self-service capabilities.
- Ensure information stored in SharePoint can be efficiently leveraged by AI-powered solutions.
Azure DevOps integration and development
- Develop and maintain integrations between SharePoint and Azure DevOps.
- Automate the synchronization of requests, tickets, status updates, approvals and workflow activities.
- Assist in developing solutions that allow AI tools to reference historical support tickets and issue resolutions.
- Support process improvements related to support request management and software lifecycle activities.
Power BI reporting and analytics
- Design and develop Power BI dashboards and operational reports that provide visibility into support workload, ticket aging, request volumes, service performance, open requests and the impact of automation and AI initiatives.
- Build reports using information captured in SharePoint, Azure DevOps and other business systems.
- Create reporting solutions that support operational and management decision-making.
Knowledge management and continuous improvement
- Help establish and maintain centralized repositories of support knowledge and best practices.
- Identify opportunities to use AI, automation and analytics to improve support efficiency.
- Assist in documenting solutions, workflows, development standards and operational procedures.
- Support initiatives aimed at reducing repetitive support requests through improved access to knowledge.
Our ideal candidate has
- Basic programming knowledge and a strong interest in software development, automation, AI, analytics or enterprise applications.
- Strong analytical and problem-solving skills.
- The ability to learn new technologies quickly and collaborate with business and technical teams.
- A curious, organized and collaborative approach, with an interest in working as part of a team in a professional environment.
- Proficiency in English, which is required for collaboration in a global finance environment. French is considered a strong asset, particularly when interacting with local stakeholders in Montréal.
- The ability to meet security clearance and system-access authorization requirements throughout the internship.
Experience or exposure to the following is considered an asset
- Microsoft Power Platform, including Power Automate, Power Apps and Power BI.
- SharePoint Online, Microsoft 365, Azure DevOps or Copilot Studio.
- Data modelling, business intelligence, analytics or dashboard development.
- AI fundamentals, prompt engineering, knowledge management, or search and retrieval technologies.
- Academic, personal or professional projects involving programming, system integration, automation or data visualization.
Preferred education
- Currently pursuing a bachelor's degree in Software Engineering, Computer Science, Data Analytics, Information Systems or a related field.
- Completion of at least one to two years of undergraduate studies.
Location of the internship is Montreal
Internship will be carried out in hybrid mode (2 days/week minimum)
All applicants must be legally entitled to work in Canada and must meet the requirements of the Canadian Controlled Goods Program (CGP). All hires will be required to complete, sign and return the Controlled Goods Program form within a week of its transmittal. They must also provide a copy of their passport or birth certificate. All students with a work permit must provide a copy of it and a police clearance certificate from the country or countries where they have resided in the past five years.
Please take note that if you are on a student, work or international student permit, the delays for the security background check take minimum 16 weeks.
CAE offers
- Salary determined according to the number of years and / or cumulative credits
- Flexible schedules and work from home policy
- Open concept workspace
- Opportunity to work on a variety of projects on a multidisciplinary team
- Possibility of permanent employment/extension
- STM access on campus
- Free parking on site for cars and bikes
- Running club and sports activities
- Changing rooms and showers
- Panoramic terrace open during Summer and Fall
For all interns hired, we will reimburse the internship costs for up to $250 per intern upon presentation of supporting documents.
About CAE
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.
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