Salesforce Developer Intern at Clearwater Analytics · Boise, ID | newgrad.ai

About the Role

We're looking for an Salesforce Developer Intern to help build, configure, and maintain solutions on the Salesforce platform. You'll work alongside senior developers and business analysts to implement customizations, automate business processes, and support integrations across Sales, Marketing, and Operations. This is a great opportunity for someone early in their career who wants to grow their development skills within a widely-used enterprise platform.

Key Responsibilities

Development & Configuration

Build and maintain custom objects, fields, page layouts, and record types in Salesforce

Write Apex classes, triggers, and Lightning Web Components (LWC) under guidance from senior developers

Configure Flows, Process Builder, and validation rules to automate business processes

Support declarative (clicks-not-code) solutions before recommending custom code

Testing & Quality

Write unit tests for Apex code to meet code coverage and quality standards

Debug and troubleshoot issues in existing customizations and integrations

Support user acceptance testing (UAT) and validate fixes before deployment

Follow release management and deployment best practices (sandboxes, change sets, CI/CD tools)

Integrations & Data

Assist with integrations between Salesforce and other business systems (marketing automation, ERP, support tools)

Support data migration, imports, and data quality efforts using tools like Data Loader

Help maintain APIs and middleware connections (e.g., REST/SOAP callouts, MuleSoft, or similar)

Collaboration & Support

Partner with business analysts and stakeholders in Sales, Marketing, and Operations to understand requirements

Translate business requirements into technical solutions within the Salesforce platform

Document technical designs, configurations, and code changes

Provide day-to-day support for Salesforce users, resolving tickets and bugs as needed

AI & Automation Development

Help build and configure an interactive AI support agent within Salesforce (e.g., Agentforce/Einstein or custom LWC integration with an LLM API) to automate responses to common user questions

Develop Apex classes and Lightning Web Components to connect the AI agent to Salesforce data (cases, knowledge articles, CRM records)

Configure and train the AI agent using knowledge base content, FAQs, and support workflows

Write test cases to validate AI agent responses, accuracy, and proper escalation to human agents

Monitor and iterate on AI agent performance, expanding automated coverage over time

Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)

0–2 years of experience developing on the Salesforce platform (internships, coursework, or personal projects count)

Basic understanding of Apex, Visualforce, and/or Lightning Web Components

Familiarity with object-oriented programming concepts

Understanding of relational databases and basic SQL/SOQL

Strong problem-solving skills and attention to detail

Willingness to learn Salesforce best practices and platform updates

Preferred (Not Required)

Salesforce Platform Developer I certification (or in progress)

Salesforce Administrator certification

Experience with version control (e.g., Git) and CI/CD tools

Exposure to HTML, CSS, and JavaScript

Interest in or exposure to AI/LLM tools (e.g., Salesforce Einstein/Agentforce, OpenAI/Anthropic APIs, chatbot frameworks)

Coursework, internship, or project experience involving CRM or business systems

What Success Looks Like

You deliver clean, well-tested code that meets business requirements

You become comfortable navigating the Salesforce ecosystem (Sales Cloud, Service Cloud, and related tools)

You build strong working relationships with business analysts and stakeholders across the company

You progress toward a Salesforce Platform Developer II certification and a mid-level developer role

Salesforce Developer Intern

AI analysis

What you'll do

What they're looking for

About the Role

Key Responsibilities

Qualifications

Preferred (Not Required)

What Success Looks Like