# Retail Human Resources Intern - Summer 2027 at Hy-Vee

- Company: [Hy-Vee](https://hy-vee.com)
- Location: West des Moines, IA
- Type: Internship · Internship
- Posted: 2026-09-19
- Apply: https://hyvee.wd1.myworkdayjobs.com/HyVeeCareers/job/Corporate-Office-Westown-Pkwy-West-Des-Moines-IA/Retail-Human-Resources-Intern---Summer-2027_R252490
- Page: https://newgrad.ai/jobs/retail-human-resources-intern-summer-2027-3bd90230

## Summary by newgrad.ai

What you'll do:

- Complete self-paced learning modules and store-based training over 10 weeks
- Assist with recruiting, employee relations, scheduling, benefits, and wage matters
- Support hiring process including interviews and new employee orientations
- Handle employee records confidentially and maintain company policy compliance

What they're looking for:

- Currently pursuing degree in HR or related field
- Clear written and verbal communication skills
- Ability to build professional relationships with employees and customers
- Comfortable using computer systems for word processing and spreadsheets

## Posting

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

### About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

### The Role and Why It's Important

The Retail Human Resources Internship at Hy-Vee gives you a hands-on look at HR in action inside a real retail environment. Over the course of a 10-week program, you'll complete self-paced learning modules and immersive training in an assigned store, building skills in recruiting, employee relations, scheduling, and more alongside an experienced management team.

If you're pursuing a degree in HR or a related field and want real-world experience that will set you apart, this is a great opportunity to grow.

### What You'll Do

No two days are exactly the same, but here's what you can expect:

- Complete the Retail Human Resources Activity Book within the 10-week program
- Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters
- Learn effective recruiting and retention programs and assist with coordinating employee transfers between stores
- Support the hiring process including interviewing and placement of specified positions
- Assist with conducting new employee orientations and training
- Help with scheduling employees, honoring time-off requests, and arranging coverage for call-ins
- Handle customer complaints and assist with follow-up and thank-you correspondence
- Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one
- Assist customers with finding products, reaching items, and carrying heavy purchases
- Attend weekly staff meetings and assistant manager meetings
- Answer phone calls and provide friendly, helpful service to customers who call
- Handle confidential employee records and sensitive information with strict discretion
- Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
- Assist in other store areas and take on special projects as needed

You'll receive direction and support from: Store Director, Store Manager, and HR Manager; indirectly reports to Talent Supervisor

### Your Skills

To be successful in this role, you'll need to be able to:

- Communicate clearly and professionally in writing and verbally with employees and customers
- Build relationships and interact with people in a friendly, professional manner
- Use logical thinking to solve problems and identify practical solutions
- Work comfortably with computer systems including word processing, spreadsheets, and email applications
- Currently pursuing a degree in an applicable field required

### Reporting Relationships

Accountable and Reports to: Store Director, Store Manager, and HR Manager

### Education and Experience

- Currently pursuing a degree in an applicable field required

### Physical Requirements

- Physical activity is incidental to the core duties of the role
- Occasionally walk the floor or facility to observe operations, staff, or product
- Where applicable to the role: ability to occasionally handle product for demonstration purposes
- No regular lifting, carrying, or physical exertion required

### Working Environment

This role is performed in a fast-paced retail store environment. You may frequently encounter temperature extremes and dampness, with possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

From Hy-Vee's public posting, laid out for reading by newgrad.ai with the wording unchanged. Check the original before you apply.

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