Complete self-paced learning modules and store-based training over 10 weeks
Assist with recruiting, employee relations, scheduling, benefits, and wage matters
Support hiring process including interviews and new employee orientations
Handle employee records confidentially and maintain company policy compliance
What they're looking for
Currently pursuing degree in HR or related field
Clear written and verbal communication skills
Ability to build professional relationships with employees and customers
Comfortable using computer systems for word processing and spreadsheets
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
The Retail Human Resources Internship at Hy-Vee gives you a hands-on look at HR in action inside a real retail environment. Over the course of a 10-week program, you'll complete self-paced learning modules and immersive training in an assigned store, building skills in recruiting, employee relations, scheduling, and more alongside an experienced management team.
If you're pursuing a degree in HR or a related field and want real-world experience that will set you apart, this is a great opportunity to grow.
What You'll Do
No two days are exactly the same, but here's what you can expect:
Complete the Retail Human Resources Activity Book within the 10-week program
Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters
Learn effective recruiting and retention programs and assist with coordinating employee transfers between stores
Support the hiring process including interviewing and placement of specified positions
Assist with conducting new employee orientations and training
Help with scheduling employees, honoring time-off requests, and arranging coverage for call-ins
Handle customer complaints and assist with follow-up and thank-you correspondence
Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one
Assist customers with finding products, reaching items, and carrying heavy purchases
Attend weekly staff meetings and assistant manager meetings
Answer phone calls and provide friendly, helpful service to customers who call
Handle confidential employee records and sensitive information with strict discretion
Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
Assist in other store areas and take on special projects as needed
You'll receive direction and support from: Store Director, Store Manager, and HR Manager; indirectly reports to Talent Supervisor
Your Skills
To be successful in this role, you'll need to be able to:
Communicate clearly and professionally in writing and verbally with employees and customers
Build relationships and interact with people in a friendly, professional manner
Use logical thinking to solve problems and identify practical solutions
Work comfortably with computer systems including word processing, spreadsheets, and email applications
Currently pursuing a degree in an applicable field required
Reporting Relationships
Accountable and Reports to: Store Director, Store Manager, and HR Manager
Education and Experience
Currently pursuing a degree in an applicable field required
Physical Requirements
Physical activity is incidental to the core duties of the role
Occasionally walk the floor or facility to observe operations, staff, or product
Where applicable to the role: ability to occasionally handle product for demonstration purposes
No regular lifting, carrying, or physical exertion required
Working Environment
This role is performed in a fast-paced retail store environment. You may frequently encounter temperature extremes and dampness, with possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
From Hy-Vee's public posting, laid out for reading by newgrad.ai with the wording unchanged. Check the original before you apply.
