# Process Engineering Analyst, Continuous Improvement  & Data Insights Co-op (12 to 16 month Term) at CIBC

- Company: [CIBC](https://cibc.com)
- Location: Toronto, ON, Canada
- Type: Internship · Internship
- Posted: 2026-09-22
- Apply: https://cibc.wd3.myworkdayjobs.com/campus/job/Toronto-ON/Process-Engineering-Analyst--Continuous-Improvement----Data-Insights-Co-op--12-to-16-month-Term-_2619157
- Page: https://newgrad.ai/jobs/process-engineering-analyst-continuous-improvement-data-insi-6d5ecd83

## Posting

What you'll do:

- Support optimization of operational processes for CIBC's complaint handling framework
- Map end-to-end business processes and client journeys; report on process-focused objectives
- Contribute to continuous improvement initiatives using lean, six sigma, and service design methods
- Analyze monthly and quarterly trends across key complaints KPIs

What they're looking for:

- Third or fourth year undergraduate student in STEM program at Canadian university
- Collaborative mindset with interest in process improvement methodologies
- Proficiency in Excel or SQL, Tableau, and/or Power BI preferred
- Strong relationship-building and client-focused approach

Pay and perks:

- Competitive compensation and banking benefits
- Wellbeing support and employee assistance programs
- MomentMakers recognition program

Summarized by newgrad.ai from CIBC's public posting. Check the original for full details before you apply.

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