Process Engineering Analyst, Continuous Improvement & Data Insights Co-op (12 to 16 month Term)
CIBCAdded 15h ago
Toronto, ON, CanadaInternship
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ProJev · full postingWhat you'll do
- Support optimization of operational processes for CIBC's complaint handling framework
- Map end-to-end business processes and client journeys; report on process-focused objectives
- Contribute to continuous improvement initiatives using lean, six sigma, and service design methods
- Analyze monthly and quarterly trends across key complaints KPIs
What they're looking for
- Third or fourth year undergraduate student in STEM program at Canadian university
- Collaborative mindset with interest in process improvement methodologies
- Proficiency in Excel or SQL, Tableau, and/or Power BI preferred
- Strong relationship-building and client-focused approach
Pay and perks
- Competitive compensation and banking benefits
- Wellbeing support and employee assistance programs
- MomentMakers recognition program
Summarized by newgrad.ai from CIBC's public posting. Check the original for full details before you apply.
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