Date Posted:
2026-10-07
Country:
United States of America
Location:
US-IA-CEDAR RAPIDS-119 ~ 400 Collins Rd NE ~ BLDG 119
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.
This position will be responsible for all portions of the Cedar Rapids Service Center's CRG (Customer Return Goods) operations and processes. The position oversees and coordinates daily project schedules, communications, shop floor management, BU workforce priorities, flow disruption, maintenance requests and overall OTD (On Time Delivery) performance. This role will work closely with floor Supervisors and Project Managers on priorities, metrics and responsibilities.
What You Will Do
- Track progress and identifies/resolves obstacles to minimize disruption to the Customer Returned Goods (CRGs) on time delivery schedule.
- Coordination of Service Center daily Material shortages
- Coordination of Factory and Service Center GS and DCMA On Time Deliveries
- Identifies and addresses product flow problems and recommends resolutions to ensure successful efficiencies are incorporated.
- Assesses issues and develops resolutions to meet productivity, quality, and customer satisfaction goals and objectives.
- Maintain and Update Service Center CRG Monthly Metrics
- Assist in financial analysis of transfer rates, direct expenses rates, and purchasing.
- Create and maintain detailed project plans, timelines, and milestones.
- Identify potential risks, find solutions, and resolve issues or delays.
What You Will Learn
- You will gain knowledge in analyzing data and developing solutions or alternative methods of proceeding to optimize performance.
- Learn how to Identifies and addresses product flow problems and recommends resolutions to ensure successful efficiencies are incorporated.
- Learn how to be involved in the Continuous Improvement for the Service Center
- Gain knowledge in Trend and Data Analysis for CRGs
- Gain knowledge on the oversight and coordination of Factory Customer Returned Goods (CRGs)
- Learn how to tailor your presentation style to different audiences
Qualifications You Must Have
- Must be pursuing Bachelor's or Advanced degree in Manufacturing Engineering, Project Management, Operations, Business, or related Science, Technology, Engineering, or Mathematics (STEM) major and actively enrolled through the completion of the internship/co-op session.
- Experience in Microsoft Excel, PowerPoint, and other productivity tools.
- Experience delivering presentations using data visualization tools to communicate production metrics or project updates to cross-functional teams or leadership.
Qualifications We Prefer
- Experience in operations/productions settings
Experience may be obtained through on‑the‑job experience, research, coursework, or projects.
What We Offer
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Salary:
37,000 USD - 82,000 USD
The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
