To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.
Work with the IT Reporting & Analytics team to compile, analyze and measure results of data, and prepare insightful reports and presentations for service areas. Applicant is expected to combine learned skills with hands on experience and have a desire to learn and develop professional skills.
A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the "Attach Cover Letter" button during your application
Responsibilities
- Perform data analysis to identify and analyze opportunities for continual service improvement
- Perform strong visualizations through the creation of reports, charts, and graphs
- Process and update data in automated systems; may generate and analyze reports
- Perform other duties as assigned
Required Qualifications
- Currently pursuing a degree related to Information Technology, Data Analytics, Business Analytics, or other related field
- Experience with Data Analysis, Business Analysis, Process Re-engineering
- Strong verbal and written communication skills with experience documenting processes, editing, and reviewing documents
- Proficient in Microsoft Office tools including intermediate knowledge of Excel formulas and pivot tables
- Demonstrates a positive attitude, strong customer service skills, and effective interpersonal relationships
- Demonstrates dependability and adherence to process standards, and compliance with company policy and procedure
- Must be pursing degree from an accredited college/university
Desired Qualifications
- Experience with ServiceNow Performance Analytics module and dashboard development
- Experience with business intelligence reporting tools such as Tableau or Power BI
Hours
Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)
Location
820 Follin Lane, Vienna, VA 22180
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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- 2025 Handshake Early Talent Award
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
