Install and upgrade computer hardware and software systems.
Set up, maintain, and troubleshoot end-user equipment and peripherals.
Perform preventive maintenance on computers, printers, and barcode terminals.
Document technical support activities in the helpdesk system.
What they're looking for
Currently enrolled in IT, Computer Science, Networking, Cybersecurity, or related program.
Basic computer knowledge and troubleshooting skills.
Professional communication and ability to work independently.
Preferred: Windows experience, networking knowledge, CompTIA certifications or coursework.
IT Technical Administrator Intern - Part Time
About the Internship
Prospira America Corporation is seeking an IT Technical Administrator Intern to gain hands-on experience supporting technology in a manufacturing environment. This internship provides an opportunity for a student interested in Information Technology, Computer Science, Networking, Cybersecurity, or a related field to apply classroom knowledge while learning from experienced IT professionals.
The intern will assist with day-to-day technical support, computer hardware and software, printers, barcode equipment, networking, and troubleshooting.
What You Will Learn and Do
Under the direction of the IT team, the intern may assist with:
Installing and upgrading computer hardware and software.
Setting up and maintaining computers and other end-user equipment.
Performing preventive maintenance on computers, printers, and barcode terminals.
Assisting with troubleshooting computer, telephone, barcode terminal, and printer issues.
Learning basic network installation and network wiring.
Assisting with software and hardware inventory and documentation.
Helping ensure computers receive required antivirus updates and security definitions.
Documenting technical support activities in the company helpdesk system.
Assisting IT team members with technology projects and upgrades.
Learning about IT systems and technology used in a manufacturing environment.
Working with other Technical Administrators and IT personnel to resolve technical issues.
Following established IT procedures, security practices, and best practices.
Qualifications
Required:
Currently enrolled in a high school, technical school, community college, college, or university program in Information Technology, Computer Science, Networking, Cybersecurity, or a related field.
Interest in pursuing a career in Information Technology.
Basic knowledge of computers, hardware, software, and troubleshooting.
Ability to communicate professionally and courteously with coworkers.
Ability to work independently while also being willing to ask questions and learn from experienced IT professionals.
Preferred:
Experience with Windows computers and Microsoft applications.
Basic knowledge of computer hardware and peripherals.
Familiarity with networking concepts.
Experience with printers or multifunction devices.
Exposure to Linux/UNIX, barcode systems, ERP/MRP systems, or helpdesk software.
CompTIA A+, Network+, Security+, Microsoft, or similar coursework or certifications.
What You Will Gain
This internship is designed to provide practical experience in:
IT helpdesk and end-user support
Computer hardware and software
Network systems
Preventive IT maintenance
Printer and barcode technology
Cybersecurity and antivirus practices
IT documentation and ticketing systems
Technology used in a manufacturing environment
Professional communication and problem-solving
Work Environment
This position is located in a manufacturing environment and may involve exposure to varying temperatures. The intern must be able to work in a professional and courteous manner with coworkers and be comfortable working in a diverse environment.
Why Join Prospira?
This is an excellent opportunity for a student to gain real-world IT experience in a manufacturing facility while working alongside experienced IT professionals. The internship can help build the technical and professional skills needed for a future career in Information Technology.
Prospira America Corporation is an Equal Opportunity Employer.
From Prospira America Corporation's public posting, laid out for reading by newgrad.ai with the wording unchanged. Check the original before you apply.
