# Intern, IT Specialist at Bot Auto

- Company: [Bot Auto](https://bot.auto)
- Location: Houston, TX
- Type: Internship · Internship
- Posted: 2026-09-21
- Apply: https://job-boards.greenhouse.io/botauto/jobs/5430792008
- Page: https://newgrad.ai/jobs/intern-it-specialist-7c2bb403

## Summary by newgrad.ai

What you'll do:

- Handle user account setup and removal, hardware provisioning, and access management
- Track and manage IT assets including laptops, peripherals, and equipment inventory
- Image and deploy workstations for new employees and replacements
- Respond to help desk tickets and provide frontline technical support
- Assist with software patching, monitoring, and IT documentation updates

What they're looking for:

- Currently pursuing or recently completed degree in IT, computer science, or related field
- Basic knowledge of Windows and macOS operating systems
- Strong organizational skills, attention to detail, and communication abilities
- Ability to lift and move IT equipment
- Preferred: ticketing system experience, scripting basics, or help desk background

## Posting

Company Introduction

At Bot Auto, we are revolutionizing the transportation of goods with our cutting-edge autonomous trucks, enhancing the quality of life for communities around the globe. With the agility of a start-up and the wisdom of seasoned experts, Bot Auto boasts a team that has achieved numerous world-firsts and unparalleled innovations. United by a shared vision, we create miracles and propel the future of transportation. Join us and transform your dreams into reality.

### About the Role

We are seeking a motivated IT Specialist Intern to join our team and gain hands-on experience across corporate IT operations. This role focuses on the day-to-day work that keeps IT running — user onboarding and offboarding, asset management, and frontline support — while building exposure to enterprise tooling, monitoring, and automation. You will work alongside experienced engineers who will mentor you on real infrastructure in a fast-moving environment. The ideal candidate is eager to learn, detail-oriented, and ready to take ownership of tasks that directly support the team.

### Key Responsibilities

- Execute user onboarding and offboarding workflows — account provisioning, hardware setup, and access removal
- Manage IT asset inventory — track, tag, and audit laptops, peripherals, and equipment throughout their lifecycle
- Image, deploy, and prepare laptops and workstations for new hires and replacements
- Maintain stock of IT supplies and peripherals; monitor levels and coordinate reorders
- Respond to help desk tickets and provide frontline support for common hardware, software, and access issues
- Assist with monitoring and alerting — triage alerts, escalate issues, and help maintain dashboards
- Support patching and software deployment tasks under engineer guidance
- Maintain and improve IT documentation — runbooks, how-to guides, and inventory records
- Assist with office IT logistics: conference room AV, desk setups, and equipment moves

### Qualifications

Required:

- Currently pursuing or recently completed a degree in IT, computer science, or a related field — or equivalent self-taught/certification path (A+, Network+)
- Basic understanding of operating systems (Windows and macOS) and common productivity tools
- Strong organizational skills and attention to detail
- Clear written and verbal communication; comfortable helping non-technical users
- Ability to lift and move IT equipment as needed

Preferred:

- Exposure to ticketing/ITSM systems
- Familiarity with scripting basics (Python, PowerShell, or Bash)
- Interest in networking, identity management, or infrastructure automation
- Prior customer service or help desk experience

From Bot Auto's public posting, laid out for reading by newgrad.ai with the wording unchanged. Check the original before you apply.

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