Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can't wait to get to know you!
Work Term: January - April 2027
The successful candidate will work within the portfolio management team of the customer risk department. During their time with the bank, they will collaborate with the team to build new process efficiencies and aid with optimizing and implementing new risk strategies that will drive business growth and achieve strategic objectives. The successful candidate will learn the fundamentals of credit card industry, gaining insight on the importance of the role that the customer risk department plays within the bank.
The Core Responsibilities of the Job
- Analyze customer, campaign, and business data to generate insights that support customer onboarding, activation, engagement, and growth strategies.
- Assist in developing, monitoring, and evaluating Next Best Action (NBA) strategies using analytics, modeling, and testing methodologies.
- Support the analysis of customer journeys and marketing campaigns to identify opportunities to improve customer experience and business performance.
- Build and maintain reports, dashboards, and performance tracking tools to monitor key business metrics.
- Partner with cross-functional teams, including Marketing, Product, and Analytics, to support data-driven decision-making and campaign measurement.
- Help automate and improve data preparation, reporting, and analytical processes to increase efficiency and accuracy.
- Communicate insights and findings in a clear and concise manner to both technical and non-technical stakeholders.
Let's Talk About You!
- An academic focus in mathematics, statistics, business, or a quantitative discipline.
- Hands on experience with programming languages such as PySpark, SQL, or Python.
- Expert in MS Office, particularly in Excel and PowerPoint.
- Detail oriented and an ability to propose creative solutions.
- Capability to work under pressure and meet tight deadlines.
- Ability to prioritize and independently execute assigned work.
- Team player and results oriented.
How to Submit Your Application
In ONE document, please submit your transcript and resume. Failure to do so will result in your application not being considered.
What we offer
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from EQ Bank's additional office space located at 2200-25 Ontario Street, Toronto, ON.
Equity, Diversity & Inclusion
EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We're equally committed to supporting your growth, both professionally and personally. We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration. To learn more, visit eqb.investorroom.com and eqbank.ca.
