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Customer Support Business Analyst Intern

Oshkosh CorporationAdded 9h ago

Todd Township, PAInternship

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What you'll do

  • Define technology roadmaps and milestones for customer support and AI initiatives.
  • Analyze support workflows to identify automation and process improvement opportunities.
  • Participate in agile development cycles, including sprint planning and backlog grooming.
  • Collaborate with cross-functional teams to enhance self-service and agent tools.

What they're looking for

  • Students pursuing degrees in Business Analytics, Information Systems, or Computer Science.
  • Strong analytical skills and familiarity with AI principles or automation tools.
  • Ability to communicate complex ideas to technical and non-technical audiences.

Pay and perks

  • Hourly pay range of $18.00 - $37.00.

Summarized by newgrad.ai from Oshkosh Corporation's public posting. Check the original for full details before you apply.

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