# Customer Care AI Analyst Intern - Summer 2027 at Veeam Software

- Company: [Veeam Software](https://veeam.com)
- Location: Columbus, OH
- Type: Internship · Internship
- Posted: 2026-09-11
- Apply: https://job-boards.eu.greenhouse.io/veeamsoftware/jobs/4972324101
- Page: https://newgrad.ai/jobs/customer-care-ai-analyst-intern-summer-2027-14536234

## Posting

What you'll do:

- Review AI-handled interactions and case outcomes to identify improvement areas
- Analyze case volume and trends to find opportunities for self-service and AI deflection
- Write help articles and guides supporting high-opportunity topics
- Clean and label case data for routing and AI testing improvements
- Build reports and dashboards tracking AI, routing, and migration performance

What they're looking for:

- Rising Junior or Senior pursuing Bachelor's degree or graduate student
- Excellent written and verbal communication skills
- Willingness to learn about technology and AI
- Proficient with Windows, Microsoft Office, and MS-Excel
- Ability to work independently in fast-paced environment

Pay and perks:

- $20–$25 USD hourly rate
- Paid company holidays during internship
- Tech stipend for workspace setup
- 8 hours paid volunteer time through Veeam Cares Program

Summarized by newgrad.ai from Veeam Software's public posting. Check the original for full details before you apply.

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