Business Intelligence Analyst Intern

The MASP Insights & Impact team leverages data to assess the effectiveness of MASP programs and identify opportunities to better deliver value to our members. Through rigorous evaluation and strategic analysis, they help ensure that MASP initiatives are aligned with member needs and organizational goals. By translating insights into actionable recommendations, the team plays a critical role in shaping the department’s strategy and maximizing its impact.

The Summer Associate Program is a 12-week internship program beginning in  May 2027 and ending in August 2027. Students will work on impactful projects  and meaningful work during their internship. To qualify for this position,  applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.

Potential projects include

• Designing and developing dashboards to evaluate the effectiveness and impact of Navy Federal's giving, volunteerism, and community engagement programs.

• Partnering with the Program Management team to develop analytics solutions that track member adoption, engagement, and outcomes for newly launched products, services, and initiatives.

• Creating comprehensive departmental scorecards and executive reporting tools that synthesize key performance indicators across Military Affairs & Strategic Partnerships (MA&SP), providing leadership with actionable insights into progress toward strategic goals.

• Partnering with business stakeholders to design and implement Microsoft Copilot and Copilot Studio agents that streamline departmental processes, improve knowledge sharing, and enhance employee productivity.

• Analyze data and develop dashboards, scorecards, and reports that measure the impact of MA&SP programs and initiatives.

• Partner with stakeholders to identify business needs and deliver data-driven insights and solutions.

• Design and test Microsoft Copilot and Copilot Studio agents that streamline workflows and improve productivity.

• Create clear documentation and training materials to help users effectively leverage dashboards and AI solutions.

• Present findings and recommendations to stakeholders, including senior leadership.

• Contribute to the day-to-day strategy, analysis, and operations of the team.

• Currently pursuing a master’s degree in business analytics, data science, or business administration

• Experience with research, analysis, and data manipulation

• Experience using data and analytic tools such as Power BI, Tableau, Databricks, Azure Data Studio, SQL, Python, or R

• Interest in artificial intelligence (AI) and emerging technologies, with a willingness to learn and develop Microsoft Copilot and Copilot Studio solutions

• Comfortable speaking and presenting to an executive audience

• Comfort working with large datasets and telling stories with data

• Ability to work independently and think outside of the box

Hours

• Monday – Friday, 8:00 AM – 4:30 PM

Location

• 820 Follin Ln SE, Vienna, VA 22180

• 5510 Heritage Oaks Dr, Pensacola, FL, 3252

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2025

• Yello and WayUp Top 100 Internship Programs

• Computerworld® Best Places to Work in IT

• Newsweek Most Loved Workplaces

• 2025 PEOPLE® Companies That Care

• Newsweek Most Trustworthy Companies in America

• Military Times 2025 Best for Vets Employers

• Best Companies for Latinos to Work for 2025

• Forbes® 2025 America’s Best Large Employers

• Forbes® 2025 America's Best Employers for New Grads

• Forbes® 2025 America's Best Employers for Tech Workers

• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.