Conduct dispensing application trials with existing products to verify systems meet customer needs.
Write test reports documenting results, settings, equipment lists, and relevant observations.
Communicate with customers, sales, R&D, and marketing on technical and product matters.
Support customers with installation, training, and troubleshooting via in-person or virtual methods.
What they're looking for
BS in Engineering or related field, or equivalent work experience.
Strong written and verbal communication with excellent customer service skills.
Excellent organizational skills, professional demeanor, high energy, and adaptability.
Proficiency in MS Office applications.
Nordson EFD, a global leader in Engineered Fluid Dispensing, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
Application Test
Perform dispensing application trials using company's existing products, ensuring proposed system meets customer's requirements.
Write test reports highlighting results, settings, final equipment list, and related notes.
Customer Support
Communicate with customers, international sales groups, R&D and marketing regarding technical and product issues.
Support customers in installation, training, and troubleshooting, whether in-person or virtually.
Education and Experience Requirements
BS in Engineering or related field or equivalent related work experience.
Excellent written and verbal communication skills with strong customer service skills.
Must possess strong organizational skills, and a professional demeanor with a high energy level and the ability to adapt effectively in a dynamic changing environment
Proficiency in MS Office applications required.
Preferred Skills and Abilities
Action-oriented self-starter.
Working Conditions and Physical Demands
Office and laboratory environments. The employee must frequently lift and/or move up to 10 pounds and on occasion up to 75 pounds. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel Required
Estimated 10% (regional travel only)
About Nordson EFD
Nordson EFD is a world-leading designer and manufacturer of fluid dispensing systems and single-use fluid packaging. By joining our team today, you will help us bring innovative ideas to life. Nordson EFD is a global team that works to create systems and consumables that improve the fluid dispensing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson EFD. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
From Nordson's public posting, laid out for reading by newgrad.ai with the wording unchanged. Check the original before you apply.
