We're Watts. Together, we're reimagining the future of water.
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
The Watts Internship Program is your chance to bring what you've learned in the classroom to life! You'll dive into real-world projects, gaining hands-on experience while learning how business really works from the inside. During the program, you'll get to roll up your sleeves and make an impact on day-to-day operations. Plus, you'll have tons of opportunities to network with passionate professionals across manufacturing, industrial engineering, and more—sparking new ideas through cross-department collaboration. It's all about expanding your skills, challenging yourself, and exploring where your ambitions can take you!
Scope of Position
This motivated and analytical individual, as part of the Corporate Marketing E-Commerce team, will support the growth and optimization of Watts' presence across Amazon and other digital marketplaces. The intern will gain hands-on experience in marketplace merchandising, product content management, competitive analysis, marketplace operations, and performance reporting while supporting initiatives that improve customer visibility and marketplace growth.
This position reports to the Manager, E-Commerce Marketplaces. This role is remote based in the US.
Primary Job Duties and Responsibilities
- Support the day-to-day management of products across Amazon and other e-commerce marketplace channels.
- Monitor marketplace listings to ensure accurate product information, pricing, availability, images, and content.
- Assist with new product launches, assortment updates, and marketplace merchandising initiatives.
- Help identify and resolve listing errors, content issues, suppressed products, and other marketplace-related challenges.
- Track marketplace performance metrics including sales, traffic, conversion rates, pricing, availability, ratings, and reviews.
- Develop and maintain recurring marketplace performance reports and dashboards.
- Analyze marketplace performance to identify trends, opportunities, and areas for improvement.
- Review and optimize product content, including titles, descriptions, specifications, attributes, and images.
- Support product content enrichment and data quality initiatives across marketplace platforms and related systems.
- Conduct competitive research and monitor competitor pricing, assortment, promotions, ratings, reviews, and marketplace positioning.
- Research marketplace trends, consumer shopping behaviors, and best practices to support marketplace growth initiatives.
- Collaborate with E-Commerce, Marketing, Sales, Product Management, Customer Service, and other teams on marketplace projects and initiatives.
- Assist with special projects and other duties as assigned by management.
- Demonstrate commitment to Watts' values of Integrity, Accountability, Continuous Improvement and Innovation, and Transparency.
Required Qualifications
- Current student (sophomore, junior or senior status)
- Currently pursuing a Bachelor's degree in Marketing, Business, E-Commerce, Analytics, Supply Chain, or a related field.
- Strong analytical, organizational, and problem-solving skills.
- Proficiency with Microsoft Excel, Google Sheets, or similar tools.
- Strong attention to detail and ability to manage multiple priorities.
- Strong written and verbal communication skills.
- Interest in e-commerce, digital marketplaces, and consumer behavior.
Preferred Qualifications
- Familiarity with Amazon, Walmart.com, or other online marketplace platforms.
- Experience using PivotTables, XLOOKUP/VLOOKUP, and basic analytical techniques.
- Familiarity with digital marketing, SEO, product content management, or e-commerce merchandising.
- Experience working with reporting tools, dashboards, or large datasets.
- Exposure to Amazon Seller Central, Vendor Central, or similar marketplace management platforms.
General Applicable Company Competencies
- Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
- Punctuality and dependability.
- Ability to be flexible and adapt to changing work priorities and stressful conditions.
- Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
- Maintain productive and collaborative relationships with other Watts employees.
- Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
Working Conditions
While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the North Andover location for meetings, trainings, or as otherwise required by Company management.
Physical Requirements: Specific physical abilities required for this position include, but are not limited to:
- Ability to remain seated at a desk or workstation for extended periods.
- Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
- Ability to read documents, use a computer, and perform data entry tasks.
- Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
- Ability to operate standard office equipment such as computers, printers, phones, and copiers.
- Ability to stand for long periods of time.
- Ability to lift and carry up to 20 pounds.
- Ability to push and pull up to 20 pounds.
- Ability to physically move around manufacturing floor.
- Ability to read documents and communicate clearly with management and coworkers.
- Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.
Pay Range: $21-24
The expected hourly range for this position is $21-24 hourly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.
What's In It for You
People-First Culture – Enriching and caring for people is at the core of who we are; this includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing you with meaningful career growth opportunities, a positive and safe work environment, and affirmation that you are heard, valued, and respected.
Flexible PTO Policy – Work-life balance is important at Watts and our interns receive one (1) hour of flexible PTO for every thirty (30) hours worked. Your flexible PTO can be utilized for any type of absence.
Paid Holidays – Celebrate the holidays with your loved ones and still get paid! You will receive the following paid holidays off during your time as an Intern with Watts. Where a holiday falls during the weekend, it will be observed on an adjacent weekday.
Lunch and Learns – Throughout your internship, there will be opportunities for you to sign up to learn and network with some of the key strategic leaders and thought partners within our core operating model!
Sustainability – For five years in a row, Watts has been named one of "America's Most Responsible Companies" by Newsweek. Join our journey as we continue to distinguish Watts as a responsible and committed corporate citizen.
Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.
How we work
At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.
And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.
Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel action without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
