End-User AI Enablement & Support
- Provide 1:1 support to attorneys and business professionals on specific, defined workflows within the firm's consolidated AI tech stack.
- Field and resolve end-user questions on prompting technique and tool usage, scoped to the firm's supported platforms.
- Build and maintain lightweight reference materials, such as quick guides, to support self-service adoption.
Comparative Testing & Documentation
- Run structured, comparative testing across the firm's AI platforms (e.g., context-window behavior and other capability differences across Claude, Harvey, and Legora).
- Document findings and surface themes, trends, and triage priorities to the Director, AI Innovation & Operations.
Frontier Feature Support & Governance
- Conduct forward-looking testing of new AI features and platform releases in support of the firm's frontier evaluation efforts.
- Implement governance, business, and token-management guardrails into finished AI skills and workflows, as directed by the Director, AI Innovation & Operations and the broader AI Innovation team.
What We're Looking For
- Demonstrated interest in applied AI tools and their use in legal practice.
- Comfortable using and troubleshooting generative AI platforms (e.g., Claude, Harvey, Legora) at an end-user level.
- Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.
- Detail-oriented, with the ability to document findings and testing results in a structured, repeatable way.
- Comfortable working 1:1 with attorneys and business professionals at varying levels of technical comfort.
- Prior experience supporting end users or colleagues through software or technology adoption.
- Coursework, research, or hands-on exposure to prompt engineering or generative AI tools.
- Interest in legal technology, legal operations, or AI enablement/adoption as a career path.
- Currently enrolled in a college degree program.
Pay: $21 to $25 per hour
Benefits and Compensation Details
At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing. Except as otherwise required by law, temporary employees are generally not entitled to these benefits.
The anticipated range for this position is: $1 - $1,500,000
Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
