At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
What you'll do
You'll help create meaningful, human-centered experiences that bring humanity to financial products and services. Design plays a vital role in shaping the products and services we deliver to our customers. Throughout our 10-week paid internship, you'll build foundational experience design skills through hands-on project work, accelerated learning, mentorship, and a supportive community of peers and advisors.
As an Experience Design Intern, you'll:
- Get hands-on experience working on design projects that impact the business
- Enhance your design integrity understanding and learn the foundations of user experience related to digital practices
- Develop design and business acumen through training, mentorship, and exposure to senior executives
- Build a supportive community of peers through a variety of cohort strengthening activities such as social events, volunteer days, and development workshops
Who we're looking for
We're looking for curious and creative problem solvers who enjoy simplifying customer experiences and imagining the future of banking. Successful candidates are eager to learn multiple roles and functions within Customer Centricity and Design while building the skills, perspectives, and relationships that support a successful career in experience design.
Basic qualifications
- Pursuing a bachelor's degree with a target graduation date of December 2027 or Spring 2028
- Basic understanding of digital communication and design principles
- Ability to start internship program on June 7, 2027
Preferred qualifications
- Strong written and verbal communication skills
- Preferred GPA of 3.0 or above
- Ability to think and work independently within a professional setting
- Interest in web and app design
- Prioritizes leveraging data, artificial intelligence, and technology solutions to improve business processes and decision-making
- Strong analytical, problem solving and critical thinking skills
- Flexibility to work within a multi-discipline team and receive dynamic on-the-job training
- Highly organized; ability to manage and prioritize multiple tasks and deadlines simultaneously
- Familiarity with Microsoft apps such as Figma, Adobe XD and/or Sketch
Working model and hours
This role follows U.S. Bank's hybrid work model, with interns expected to work from a U.S. Bank location at least 60% of the time and flexibility to work remotely the remainder of the time. Interns work approximately 40 hours per week during the internship.
Internship benefits
- Meaningful, hands-on work that impacts the business
- Networking opportunities with senior leadership, U.S. Bank team members, and interns
- Potential for a fulltime offer upon graduation into a rotational program
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
Pay Range: $21.25 - $28.32
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
